Oracle 1Z0-1003-24 Exam - Free questions
Certification Provider:
Oracle
Exam Name:
Oracle Field Service 2024 Implementation Professional
Exam Version:
1Z0-1003-24
1Z0-1003-24 Free questions:
Here you can find Oracle Field Service 2024 Implementation Professional exam free sample questions which will help you to prepare for your upcoming certification test. These questions will give you an idea of what to expect on the exam and help you review the 1Z0-1003-24 study material.
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Additionally, going through Oracle Field Service 2024 Implementation Professional practice questions can help you identify any areas where you need more review. Taking advantage of our 1Z0-1003-24 demo questions is a great way to set yourself up for success on the real thing.
Question No. 1) A customer wants to change the information that displays in the Collaboration window when an activity is dragged into it. What needs to be modified to ensure that the preferred activity properties appear?
A) the 'Identify activity by' context
B) the 'Activities' context
C) the 'Activity hint' context
D) the 'Activity details in chat' context
Question No. 2) Your customer wants to configure an inner step message ("B") to send an email if a previous message ("A ) has Failed. Which statement explains how this can be supported?
A) In the Message Scenario screen's Blocking Conditions tab of message B, add a condition that blocks the message when the message A's status is NOT IN failed.
B) In the Message Scenario screen's Next Steps tab of message A, add message B as the Next Message Step with the final status "Failed".
C) In the Message Scenario screen's Next Step stab of message B, add message A as the Next Message Step with the final status Failed".
D) In the Message Scenario screen's Blocking Conditions tab of message B, add a condition that blocks the message when the message A's status is NOT IN sent.
Question No. 3) You created an event subscription via the Core API and it returned a page identifier of "170322-439 0" along with the subscription ID. However, when you run a subsequent "Get Events" request using that subscription ID and same page identifier, the following is returned within the JSON-formatted response:
What is a valid reason why the "items" parameter is empty?
A) The Core API "Business Events" parameter is set to "hidden" within the Application being used for API authentication.
B) There are no new subscription events as of the specified page identifier.
C) The Core API "Collaboration Events" parameter is set to "hidden" within the Application being used for API authentication.
D) No relevant events were specified within the body of the request
Question No. 4) A customer has a requirement that as part of the process of a resource completing an activity, a report in .PDF format containing the activity completion details be generated automatically. How can this be correctly achieved?
A) Configure the custom report within a Dashboard and retrieve it via the Core API at the time of activity completion.
B) Develop a JavaScript plug-in to generate the .PDF report at the time of activity completion.
C) Add the 'create_report' action to the 'End Activity' screen context and configure it to generate in .PDF format.
D) Add the custom report to a Dashboard in OFSC, where it can be scheduled and downloaded.
Question No. 5) Which two settings must be configured to ensure that an alert will display in the Dispatch Console when a resource does NOT activate their route on time?
A) Configure a message associated with the "Route is not activated" launch condition within a Message Scenario.
B) Create a resource filter that has an "Activated contains Activated" condition for use in the List/Time/Map/Daily views.
C) Configure the "Route has not been started XX minutes after the start time of resource work day" alert setting from the Display screen.
D) Select the "Enable 'Not activated in time' alert and trigger" within the appropriate Resource Types configuration screen.
Question No. 6) Your customer identified that their current capacity indicators for major and critical capacity levels need to be modified. Which step must you take to solve this issue?
A) Go to Configuration > Business Rules and modify the Capacity intervals.
B) Go to Configuration and add a new Capacity Category.
C) Go to Configuration > Capacity Categories and add or edit time slots.
D) Go to Configuration > Display and modify the "Quota Settings".
Question No. 7) The "Activity has not been started X minutes after ETA" display warning is set to 10 minutes. An activity's ETA is 9:00, the current time is 9:20 and the activity has not yet been started. Which warning will take place as a result of that configuration setting?
A) The activity turns red and a Resource Tree warning appears.
B) The activity turns red, a Resource Tree warning appears, and a message scenario is launched (if configured).
C) The activity turns red
D) A Resource Tree warning appears and a message scenario is launched (if configured).
Question No. 8) Which two problems related to time slot-based quota can you overcome when using the based booking approach with customized booking Intervals?
A) quota for extended activities being consumed from a single, shorter time slot
B) managing quota and capacity for service windows
C) average quota and capacity calculation for time slots
D) overlapping time slots stranding quota
Question No. 9) Which two statements are true regarding integrations between OFSC and DBaaS?
A) Customers with a BICS instance can use DBaaS as a data source for data migration to extend the current BICS data limit.
B) Integration supports the transfer of OFSC data directly into DBaaS either in bulk once per day or automatically in real-time.
C) Integration enables automatic bulk import of DBaaS data directly into OFSC as part of the Daily Upload file.
D) DBaaS integration enables OFSC to act as a system of record for activity data.
Question No. 10) A company wants its technicians to be able to look for and pick up activities within a 10- . mile radius of their current location. What configuration setting is required to support this 10-mile restriction?
A) Set the 'Nearby Radius' parameter on the Business Rules screen to 10 miles.
B) Set the 'Center Point Home Zone' radius in the routing plan to 10 miles.
C) Enable the technicians to select 'Show Resource Location on the Map' option in their Map views, with a 10-mile filter selection.
D) Create an activity filter with the condition: 'Radius = 10' and enable technicians to apply that filter to their Activity Lists.
Question No. 11) Which two statements are correct regarding String and Integer properties?
A) Integer properties can be used for check box elements, whereas String properties can be used for phone numbers or email addresses.
B) Both properties are limited in terms of which entity types they can be associated with.
C) Both properties can contain Geolocation elements.
D) Both properties can contain alphanumeric characters and punctuation.
E) Both properties can include regular expressions.
Question No. 12) A customer wants to configure Oracle Field Service Cloud (OFSC) to display a warning in the Dispatch Console when a resource has not activated their route by their exact shift start time. An email notification should also be generated and sent to the resource's supervisor. Which two options are correct regarding how this requirement is supported?
A) Configuring a message scenario with the launch condition 'Route is not activated' will also automatically enable the 'Route has not been started x minutes after the start time of resource work day' alert to display at the 'Shift should have started X minutes ago according to the calendar' timing setting.
B) The Alert Setting 'Route has not been started x minutes after the start time of resource work day' should be set to 1 minute.
C) A message scenario with the Launch Condition 'Route is not activated' must be configured for the email notification.
D) The Alert Setting 'Route has not been started x minutes after the start time of resource work day' should be set to 0 minutes.
Question No. 13) A field technician has been assigned a scheduled, but not-ordered activity that they need to perform later in q given day. Their company has a policy that requires their technicians to perform some advance testing as an administrative task prior to beginning work on these types of activities. Which option enables them to account for their time performing these tasks?
A) Create a 'start-after' link template between the preliminary work and the scheduled work.
B) Select the 'Prework' action from within the activity record in Oracle Field Service Cloud (OFSC).
C) Add a new 'Prework' custom property to the 'Edit/View activity' context in Oracle Field Service Cloud (OFSC).
D) Create a 'start-before' link template between the preliminary work and the scheduled work.
Question No. 14) Your customer wants to configure an inner step message ("B") to send an email if a previous message ("A") has Failed. Which statement explains how this can be supported?
A) In the Message Scenario screen's Blocking Conditions tab of message B, add a condition that blocks the message when the message A's status is NOT IN failed.
B) In the Message Scenario screen's Next Steps tab of message A, add message B as the Next Message Step with the final status "Failed".
C) In the Message Scenario screen's Next Steps tab of message B, add message A as the Next Message Step with the final status "Failed".
D) In the Message Scenario screen's Blocking Conditions tab of message B, add a condition that blocks the message when the message A's status is NOT IN sent.
Question No. 15) A dispatcher needs to be able to quickly see which contractor technicians have started working for the current day. How do you configure the system to support this requirement?
A) Enable the Messages report within a Dashboard, which can be filter condition and 'Resource Type' for the current date.
B) Configure the Resources list to ensure that values for the 'Show/Hie Queues' and 'Resource Type' filters can be selected.
C) Configure a resource filter with the conditions: 'Resource Type in Cc PM1, and 'Activated is not null' for use within the List/Time/Map/Dai
D) Create a step within a Message Scenario to set an 'Activated' custo whenever the 8 AM - 5 PM shift is assigned.
Question No. 16) A Company has a policy that "Gas Leak" and "Repair" Activity Types must be scheduled immediately to the nearest field resource. In addition, the company needs to ensure that the system routes gas leaks with a higher priority than repairs. What configuration must be used to support this requirement?
A) Set the Activity Priority in the Business Rules screen to Property = Activity Type, Urgent = Gas Leak, Repair. Set the route plan run schedule = immediately.
B) Set the Activity Priority in the Business Rules screen to Property = Activity Type, Urgent = Repair, Gas Leak. Set the route plan run schedule = immediately.
C) Set a message step that updates the Resource ID property on the activity with the ID of the closest resource to the job when the activity is added to the bucket.
D) Create a route plan with the cost of not assigning set higher for "Gas Leak" than "Repair" and set the run schedule to Run Routing = Recurrent and Interval = 1 min.
Question No. 17) A customer has a few back office workers that need to be able to move certain activities to field technicians regardless of whether those technicians have the corresponding work skills that the jobs require or not. Which configuration option ensures that those workers have the ability to override potential work skill mismatches when moving activities to field technicians?
A) Enable the 'Ignore work zones / work skills mismatch on activity moves' feature for the Activity Type(s) that require the override ability.
B) Enable the 'Ignore work zones / work skills mismatch on activity moves' feature for the Resource Type(s) that those back office workers are assigned.
C) Enable the 'Ignore work zones / work skills mismatch on activity moves' feature for the User Type (s) that those back office workers are assigned.
D) Enable the 'Ignore work zones / work skills mismatch on activity moves' feature for the Resource Type(s) of the field technicians to which the activities could be moved.
Question No. 18) A company very occasionally outsources some ad-hoc jobs to workers that are not employed directly by that company, and as such have created a new Resource Type in OFSC with the 'Resource is a contingent worker1 feature enabled. Which three of the following are correct regarding how those contingent workers will be handled by OFSC?
A) Routing may assign activities to them, but contingent workers will not be included in quota calculations.
B) Contingent workers cannot participate in Teamwork within OFSC.
C) Contingent workers' reported activity durations are not factored into company-wide statistics and estimations.
D) Contingent workers will be included in quota calculations, but routing will not assign activities to them.
E) Contingent workers will be removed from the OFSC system if they have not activated a route m twelve continuous months.
Question No. 19) Where are permissions enabled for users to access Collaboration?
A) the Business Rules configuration screen
B) the Resource Information configuration screen
C) the User Type configuration screen
D) the Resource Type configuration screen
Question No. 20) Which option correctly describes the Time Limit setting within a routing plan?
A) A routing plan will be stopped once its runtime duration reaches the Time Limit.
B) A recurrent routing plan will no longer run if the current time has exceeded the Time Limit configured for the plan.
C) No routing plans, assigned to a given bucket, will run if the current time has exceeded the Time Limit.
D) The Time Limit setting controls whether overtime is allowed for the routing plan.
Question No. 21) A customer has found that there are some instances where their technicians have recorded either exceptionally short (for example, "one-minute-wonders") or long (for example, they forgot to set the status to "complete") activity durations. Given the importance of accurate data in a time-based self-learning system, which two constraints are in place and can be modified to ensure that outlier circumstances such as these do not affect future activity duration estimations?
A) "Minimum relevant duration time in minutes" and "Maximum relevant duration time in minutes"
B) "Personalize the estimation of activity duration" and "Initial ratio of activity duration"
C) "Lower limit for personal ratio to calculate duration" and "Upper limit for personal ratio to calculate duration"
D) "Minimum relevant travel time in minutes" and "Maximum relevant travel time in minutes"
Question No. 22) A technician has been assigned a scheduled activity that he or she needs to perform later in the day. Their company has a policy that their technicians perform some advance testing as an administrative task prior to the activity. Which option would enable them to account for their time performing these tasks?
A) selecting "Prework" from within the activity In OFSC Mobility
B) adding a new "Prework" custom property to the "Edit/View activity" context in OFSC Mobility
C) creating a "start-after" link template between the preliminary work and the scheduled work
D) creating a "start-before" link template between the preliminary work and the scheduled work
Question No. 23) A customer is currently closing booking automatically by capacity category within all of their Which step is required to enable this functionality?
A) On the Business Rules screen, enable 'Allow closing of booking on work zone level'.
B) If 'Work Zone support' is enabled on the Business Rules screen, there are no additional steps required to enable closure of booking per work zone.
C) On the Quota Configuration screen for each Capacity Area, enable the 'Allow closing of booking on work zone level' feature.
D) On the Resources screen for each Capacity Area, enable the 'Allow closing of booking on work zone level' feature.
Question No. 24) Which three statements are true regarding resource calendar options?
A) Shifts can be used within a variety of work schedules.
B) Nonworking time is used to identify known absences such as vacations or holidays.
C) Nonworking reasons are set by default and cannot be modified.
D) Holidays for calendars are defined using the configuration option of Holidays.
E) Work Schedules can contain combinations of shifts and nonworking times.
F) Working time can contain multiple work schedules.
Question No. 25) Which two Resource Type roles offer the ability for routing to assign activities?
A) Vehicle
B) Field Resource
C) Tool
D) Bucket
E) Organization Unit
Oracle 1Z0-1003-24 Exam answers