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|Describe disk or aggregate concepts|
|Describe volume concepts|
|Describe ONTAP networking concepts|
|Describe how ONTAP interacts with external components|
|Identify ONTAP logging mechanisms|
|Describe supported ONTAP protocols|
Troubleshooting NetApp hardware and software
|Demonstrate knowledge of how to collect and analyze information|
|Demonstrate knowledge of how to troubleshoot data access problems|
|Demonstrate knowledge of how to analyze performance|
|Identify the FRUs in a NetApp system|
|Demonstrate knowledge of the hardware replacement process|
|Describe storage hardware technology|
|Describe compute technology|
NetApp cloud data services
|Identify the components of cloud data services|
|Identify the components of a hybrid cloud solution|
|Identify data protection concepts|
|Demonstrate knowledge of data protection operations|
|Describe how to use Active IQ|
Exam Name: NetApp Certified Support Engineer
Exam Duration: 90 minutes
No of Questions: 60
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Certified support engineer - ONTAP specialist, Certified Storage Installation Engineer ONTAP (NCSIE ONTAP), Certified Hybrid Cloud Architect, Certified Implementation Engineer - Data Protection, Certified Implementation Engineer - SAN ONTAP, Certified Technology Associate, Cisco and FlexPod Design Specialist, Certified Data Administrator ONTAP, Certified Support Engineer