Salesforce Certified Service Cloud Consultant {SERV-CC} Pdf Questions
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This Salesforce Certified Service Cloud Consultant questions course is a pdf file course. It contains all questions which are supposed to appear in the actual examination. You can download this pdf course multiple times.
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Salesforce Certified Service Cloud Consultant exam Syllabus:
| Industry Knowledge | 10% |
| Implementation Strategies | 15% |
| Service Cloud Solution Design | 16% |
| Knowledge Management | 9% |
| Interaction Channels | 10% |
| Case Management | 15% |
| Contact Center Analytics | 5% |
| Integration and Data Management | 5% |
| Service Console | 15% |
Official Salesforce Certified Service Cloud Consultant exam Details:
Exam Name: Exam SERV-CC: Salesforce Certified Service Cloud Consultant
Duration: 105 Mins
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- Finish before time: You will be able to finish your exam much faster as compared to other students. You will have more time to revisit you answers if you have any doubt.
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- Stand out from crowd: Clearing the exam will stand you out from crowd of IT professionals. You chances to get promotion will be high as compared to those who are not certified.
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