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Genesys Cloud Certified Professional - Implementation Exam Syllabus:
Overview of Genesys Cloud Platform
Overview of Genesys Cloud Contact Center
Identify the various levels of licensing for Genesys Cloud
Introduction to Genesys Cloud Collaborate
Genesys Cloud Overview
Accessing Genesys Cloud
Configurations of Genesys Cloud Collaborate
Overview of Configurations
Location and Site Configuration
Adding people to the Organization
Features and Configurations of Genesys Cloud Communicate
Features of Genesys Cloud Communicate
Genesys Cloud Telephony Overview
Describe Genesys Cloud Voice
Features of Edge
Trunks in Genesys Cloud
Official Genesys Cloud Certified Professional - Implementation Exam Details:
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