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ServiceNow Certified System Administrator Exam Syllabus:
Learning Domain
% of Exam
1
User Interface & Navigation
ServiceNow Overview
Lists and Filters
Forms and Templates
Branding
20%
2
Collaboration
Task Management
Notifications
Reporting
20%
3
Database Administration
Data Schema
Application/Access Control
CMDB
Import Sets
30%
4
Self-Service & Process Automation
Knowledge Management
Service Catalog
Flow Designer
20%
5
Introduction to Development
Scripting
Migration and Integration
Development
10%
Total
100%
Official ServiceNow Certified System Administrator Exam Details:
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